Creating a Payment Request from the Flightboard

In this user guide, you'll learn how to request, send, and track payments using BizzyCar Pay. It's a new payment integration which allows you to manage payments at any stage of the appointment.     

1. Select an Appointment
   

   • Login to the BizzyCar web portal https://www.bizzycar.com/sign-in
   • Click the FlightBoard on the left panel.
     
     

1. • Choose a driver from the dropdown.               
     
     
   • Select an appointment from the driver's Daily Calendar.     
     
     
     
     

• • Click the car icon to view the Appointment Details.   

          

 

2. Initiate a Payment Request

1. • From the dropdown, select Payment Request.  
     Then, click the Create Payment Request button.
         
        
     

                                                                                                            

3. Fill Out the Payment Information 

• • RO Number – Add a Repair Order number 
    
    
    
    
  • Total Amount Due and Additional Comments – Enter the amount to be charged and add any notes for context.                                                 
    
    
    
    
  • Send to the Driver, Customer, or Both – Choose who receives the payment link by clicking the box.                                                           
  • Click Save to complete the request.                 
  • The selected recipient(s) will then receive an SMS with the Stripe checkout link. 

4. Payment Requests and Status

• • After clicking Save, the Payment Requests screen displays the Payment Status, Total Due, Repair order, and other related payment information.            
    
              
    
    
  • On the same screen, you can Cancel Payment Request or resend the payment link by clicking Navigate to Payment Link.                                                                                                      
    
    
                      

• • You can resend the payment link at any stage of the appointment.

• • Payment status updates on the driver's Daily Calendar based on the following:
    
    • Pending – Payment has been requested but not completed.              
    • Paid – Payment successfully processed.                                 
    • Action Required – Payment failed or needs review.      
        
       
                                                                

Key Notes  to Remember                    

• RO Number is for reference only and does not sync with DMS.          
• Stripe handles all payment processing for BizzyCar app.                                                       
• Payment requests can be created at any point — even days after the appointment.
• Only coordinators can complete payment requests, not drivers or service technicians.      
• To enable Payments, contact your BizzyCar Customer Success Representative.