Mobile Service

Mobile App

• 1. App Installation & Login
• 2. Getting to Appointments
• 3. Pre-service Documentation
• 4. Performing the Service
• 5. Post-Service Documentation
• Messaging using the Mobile App
• Downloading Photos and Videos from the Mobile App

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Flightboard

• FlightBoard: Creating an Appointment with Customer Search
• Viewing a Technician’s Daily Calendar
• FlightBoard: Create Appointment Manually
• FlightBoard: Edit, Reschedule, or Delete an Appointment
• Getting Started for Dealerships: Web Portal and FlightBoard Overview

System Configuration

• Managing Mobile Recall Campaigns for Dealerships
• Driver Settings and Configuration for Dealerships
• Mobile Service Communications Overview

Payments

• Creating a Payment Request from the Flightboard
• Creating a Payment Request from the Mobile App